Please note the information provided is accurate as of the posting date on October 3, 2013. Some of the information may have changed since then.
For the last 12 years, Diamond Buyers International has been providing their customers with a high level of service. Their experience in the diamond industry along with commitment to customer satisfaction makes them our 2nd rated diamond buyer that we have reviewed. While going through the diamond selling process with Diamond Buyers International, we were treated to a quick turnaround time and were always able to reach someone who could answer any questions that we may have had. Not only was the customer service excellent, but we also received a high valuation for our diamond allowing us to recommend Diamond Buyers International as one of the top diamond buyers in the industry.
After filling out the form on Diamond Buyers International’s homepage, you will receive a certified package from FedEx. This is a prepaid package that you will use to send your diamonds and jewelry back to the diamond buyers. Diamond Buyer International insures their packages for up to $5,000 and ships them with some protective materials to ensure that your diamonds arrive in the condition they were sent in.
Along with the package, you will also receive a form to list the items that you have included in your package. This is done to expedite the process of selling diamonds online. Diamond Buyer International will know exactly what you have sent them and can provide a higher valuation when they have more information on the jewelry. Once you have completed the form and packaged your items, you can drop your package off at any FedEx location with no charge and then wait for a prompt response.
If you are interested in requesting a package, here is the page where you can fill out a form and it should arrive within a few days.
The instant quote feature on Diamond Buyers International’s website is a great feature that allowed us to receive an estimated valuation on our test diamond. After completing the diamond appraisal form, we received an email that same day. The results for this will vary based on how much information you have on your diamond. The form had several areas to fill out and by giving Diamond Buyers International the most information that you can, you will receive a more accurate quote for your diamonds.
We spoke about the high level of customer service that we received during the diamond selling process. Diamond Buyer International has a 100% Satisfaction Guarantee and are willing to work with you on any problems that you may have. One thing that we liked was the option to receive the items back if we did not agree with the valuation. Customers can log into their account a choose whether to accept or deny any of their offers. An offer that is denied will have the items shipped back to the diamond seller at no charge and accepted offers will be process immediately. Diamond Buyers International’s BBB rating shows that they are committed to providing high quality customer service.
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Could have used more money but very easy to use
I was very happy with dbi and got more than expected
Very easy to use
I had a diamond engagement ring that i sold and was happy with price